At Sartorial, we want your shopping experience to be as smooth as possible. Our shipping policy is designed to give you clear expectations and timely updates on your order.
Orders are typically processed within 1-3 business days. Once your order has been processed and shipped, you will receive a confirmation email with tracking details. Depending on your location, shipping times can vary:
Shipping costs are calculated at checkout based on your location and the size of your order. We offer free standard shipping on all domestic orders over $100.
Once your order has shipped, you will receive an email with tracking information. You can use this to monitor the status of your package. Please allow up to 24 hours for tracking information to update after receiving the email.
We currently offer international shipping to select countries. Please note that customs fees, taxes, and import duties may apply depending on your country's regulations. Sartorial is not responsible for any additional charges that may be incurred during international shipping.
While we strive to get your order to you as quickly as possible, please note that delays may occur due to factors beyond our control, such as weather, holidays, or customs inspections. We appreciate your patience during these times.
In the rare event that your package is lost or damaged during shipping, please contact our customer service team within 7 days of receiving your order. We will do our best to resolve the issue as quickly as possible.
